Who we are
This website is operated by Blok Design Group Limited, company number 16563734, whose registered office is at Camburgh House, 27 New Dover Road, Canterbury, Kent, United Kingdom, CT1 3DN (“Blok”, “we”, “us” or “our”).
For the purposes of UK data protection law, Blok is the data controller for personal data processed through this website. For privacy questions or requests, contact us at info@blok-design.com or by writing to us at the registered office above.
The personal data we collect
We may collect and process the following personal data:
- Information you give us: your name, organisation, role, email address, telephone number and the content of any enquiry, form submission or correspondence you send to us.
- Information collected automatically: technical and usage information such as IP address, device type, browser type, pages visited, approximate location derived from IP address, referral source, and date/time of visit. This may be collected through cookies or similar technologies.
- Information from third parties: where relevant, information from analytics providers, website service providers, public business sources, professional contacts or business partners.
How we use your personal data
We use personal data for the following purposes:
- to respond to enquiries and communications
- to provide, manage and improve our services
- to manage relationships with clients, prospective clients, suppliers and professional contacts
- to operate, secure and improve the website
- to understand how visitors use the website
- to keep appropriate business records
- to comply with legal, regulatory and professional obligations
Our lawful bases
We rely on the following lawful bases under the UK GDPR:
- Contract: where processing is necessary to take steps before entering into a contract or to perform a contract with you or your organisation.
- Legitimate interests: where we use personal data to run and develop our business, respond to enquiries, maintain website security, improve our website and services, and manage professional relationships, provided those interests are not overridden by your rights and freedoms.
- Consent: where we ask for consent, for example for certain non-essential cookies or marketing communications.
- Legal obligation: where processing is necessary to comply with laws, regulations or lawful requests.
Cookies and similar technologies
Cookies are small text files placed on your device when you visit a website. Similar technologies may also be used to store or access information on your device.
We use strictly necessary cookies to make the website work. These are always active because the website cannot operate properly without them. Where used, we may also use analytics, performance, functional or marketing cookies. These help us understand how the website is used, improve the site, remember choices or measure the effectiveness of communications.
Non-essential cookies will only be used where permitted by law and, where required, with your consent via a cookie banner or consent tool.
The cookie table below will be completed once the site has been scanned to identify all cookies and technologies in use. Non-essential cookies will not be deployed until this table is complete and a consent mechanism is in place.
Sharing your personal data
We may share personal data with:
- service providers who support our website, hosting, analytics, email, CRM, IT, security and business administration
- professional advisers, including accountants, insurers, consultants and legal advisers
- clients, suppliers and business partners where necessary for normal business purposes
- regulators, authorities or other third parties where required by law or necessary to protect our rights
Where we use processors, we require them to protect personal data and only process it in accordance with our instructions and applicable law.
International transfers
Where personal data is transferred outside the UK or European Economic Area, we will take steps designed to ensure that appropriate safeguards are in place, such as adequacy arrangements or approved contractual safeguards.
How long we keep personal data
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, maintain business records, meet legal or accounting requirements, resolve disputes and protect our rights. We then delete, anonymise or securely archive it as appropriate.
Your rights
Subject to applicable law, you may have the right to:
- access your personal data
- correct inaccurate or incomplete personal data
- request deletion of your personal data
- restrict or object to certain processing
- request portability of your personal data
- withdraw consent where processing is based on consent
To exercise your rights, contact info@blok-design.com. We may need to verify your identity before responding.
Complaints
If you have a concern about how we use your personal data, please contact us first at info@blok-design.com so that we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator, at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The current version will be published on this page with the date of the latest revision.